Chicago Faucets Main Office

2100 S. Clearwater Drive
Des Plaines, IL 60018-5999
Tel: 847-803-5000
Fax: 847-849-1853

Customer Service

For information on Order Status, List Prices or General Product Information contact:

Customer Service:
Tel: 847-803-5000
8:00am - 4:30pm (CST) Monday through Friday

Literature Request Line

To place a request for literature, call:

Technical Support

Chicago Faucet products are easy to install and maintain. However, there are times when you may have questions about faucet installation or a general repair question. As a first step, refer to the Frequently Asked Questions section. If your question isn't answered there, look below to see where to call for help.

Technical Support:
Tel: 1-800-TECTRUE (8328783) or 847-803-5000
8:00am - 4:30pm (CST) Monday through Friday

Our Other Facilities

Milwaukee Foundry
6060 W Douglas Ave.
Milwaukee, WI 53218
Tel: 414-358-4060
Fax: 414-395-8057

Michigan City Assembly
1100 Boone Drive
Michigan City, IN 46360
Tel: 219-809-2030
Fax: 224-374-1590

Duffin Manufacturing Company
316 Warden Avenue
Elyria, OH 44035
Tel: 440-323-4681
Fax: 440-420-4004



Chicago Faucets will be closed in observance of the following holidays:

New Year's Day Tuesday, 01/01/19
Memorial Day Monday, 05/27/19
Independence Day Thursday, 07/04/19
Labor Day Monday, 09/02/19
Thanksgiving Day Thursday, 11/28/19
Day after Thanksgiving Friday, 11/29/19
Christmas Eve Tuesday, 12/24/19
Christmas Day Wednesday, 12/25/19
New Year's Eve Tuesday, 12/31/19